Privacy Policy

This Privacy Policy describes how GlossGarage Oy processes customers’ personal data in accordance with the European Union General Data Protection Regulation (GDPR).

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1. Data Controller

GlossGarage Oy
Business ID: 3515851-8
Gerbyntie 22, 65230 Vaasa
Phone: 050 354 6873
Email: glossgarageoy@gmail.com

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2. Register Name

GlossGarage Oy Customer Register

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3. Purpose of Processing Personal Data

Personal data is processed for the following purposes:
   •   Managing customer relationships
   •   Managing bookings and services
   •   Providing and delivering services
   •   Invoicing and processing payments
   •   Customer service and communication
   •   Marketing and communications (with customer consent)

The legal basis for processing is the customer relationship, contract, and when necessary, the customer’s consent.

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4. Personal Data Processed

The register may contain the following data:
   •   Name
   •   Contact details (phone number, email address, address)
   •   Vehicle-related information (license plate number, make, model)
   •   Service and booking details
   •   Billing and payment details
   •   Customer feedback and contact messages

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5. Data Retention Period

Personal data is stored only for as long as necessary to manage the customer relationship, fulfill contractual obligations, and comply with accounting laws and other legal requirements.

Unnecessary data will be deleted or anonymized.

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6. Disclosure and Transfer of Data

Personal data will not be disclosed to third parties without the customer’s consent unless required by law or authority.

Data is not transferred outside the EU or EEA.

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7. Rights of the Data Subject

The data subject has the right to:
   •   Access their personal data
   •   Request correction of incorrect data
   •   Request deletion of data (“right to be forgotten”)
   •   Restrict or object to the processing of data
   •   Withdraw consent for marketing
   •   Lodge a complaint with the data protection authority (Office of the Data Protection Ombudsman)

Requests must be submitted in writing to the data controller.

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8. Data Security

Personal data is protected with appropriate technical and organizational measures against unauthorized access, loss, alteration, and disclosure.

Only persons who are authorized by their job role may process the data.

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9. Contact Regarding Data Protection

For questions related to data protection and the processing of personal data, you may contact:

Email: glossgarageoy@gmail.com
Phone: 050 354 6873